Refund & Cancellation Policy

Last updated: July 2026

Refunds

We offer a full refund if you request it within 48 hours of purchase, provided you have used fewer than 3 practice sessions in that billing period. No refund is available after 48 hours or after 3 sessions have been used, whichever comes first.

Cancellation

Vachix plans are one-time monthly payments and do not auto-renew, so there is no recurring subscription to cancel. Your access simply ends at the end of the 30-day period if you choose not to repurchase.

How to request a refund

Email support@vachix.in with your registered email address and your Razorpay order ID (visible in your payment confirmation email). We process eligible refunds within 5–7 business days to your original payment method.

Failed payments

If a payment fails at checkout, no charge is made and no plan is activated. If you were charged but your plan did not activate, email support@vachix.in and we will resolve it.